Fans who have pre-ordered physical copies of alt-rock band Failure’s new upcoming album through the PledgeMusic platform will need to call their bank providers to get a refund. Due to PledgeMusic facing financial troubles, those who pre-ordered the physical copy of their new album In The Future Your Body Will Be The Furthest Thing From Your Mind through the platform will no longer be receiving the album. 

The band has written a note to fans apologizing for the inconvenience, writing: “We are now at the point where we should be preparing to ship the orders from the campaign for our new album, In The Future Your Body Will Be The Furthest Thing From Your Mind. However, PledgeMusic is now experiencing financial problems resulting in a suspension of their services and an inability to satisfy their obligations to us, making it impossible to fulfill your order.”As a result, the band will be offering the heavyweight signed double vinyl, regular double vinyl, signed CDs, and other merchandise to their web store very soon.

Earlier this year, PledgeMusic came under fire when artists claimed the platform was not paying them after using their website to raise money in the past year. The platform released a statement to Billboard, stating “PledgeMusic has always been committed to serving artist and fan communities. It was established by artists and was born of a need to change the way in which the traditional music industry operated. It was designed to help artists and their teams at every level, and we believe that PledgeMusic has become an essential part of the evolving landscape of the music industry.

That said, we deeply regret that recently we have not lived up to the high standards to which PledgeMusic has always held itself. We acknowledge that many artists have and continue to experience payment delays. These delays to artists are unacceptable—not only to them, but to us.”

Failure is currently touring with Swervedriver in North America.

Photo Credit: Raymond Flotat